Dallas, TX – December 3, 2025 – In a groundbreaking move that marks a significant evolution in urban mobility, Uber Technologies, Inc. (NYSE: UBER) has announced the launch of robotaxi rides in Dallas, Texas, in collaboration with autonomous vehicle startup Avride. This innovative service is set to revolutionize the riding experience for Dallas residents, making it more convenient, sustainable, and accessible.

1. A New Era of Transportation in Dallas

The newly introduced service will cover an extensive area of 9 square miles across Dallas, including vibrant neighborhoods such as Downtown, Uptown, Turtle Creek, and Deep Ellum. With plans for future expansion, this initiative is aimed at providing a seamless integration of autonomous vehicle technology into the daily lives of riders.

How It Works

Starting today, Dallas riders who request an UberX, Uber Comfort, or Uber Comfort Electric may be matched with an all-electric Avride robotaxi at no additional cost. Here’s what riders can expect:

Requesting a Ride: Users will continue to use the familiar Uber app to request their rides, which may include a robotaxi option. Notifications will inform users when they have been matched with an Avride vehicle.

A Familiar Experience: Once the robotaxi arrives, riders can unlock the vehicle and begin their journey directly from the Uber app, ensuring a user-friendly experience.

Path to Full Autonomy: Although the Avride vehicles are designed for full autonomy, an on-board specialist will monitor operations initially. The transition to fully driverless rides is on the horizon.

Safety Assurance: Safety remains paramount, with all autonomous vehicles on the Uber network required to meet stringent safety guidelines. Human support will also be available through the Uber app if needed.

Enhanced Ride Preferences: Dallas users eager to experience robotaxi rides can increase their chances of being matched with an Avride vehicle by opting into the Ride Preferences section of the Uber app.

2. Leadership Insights

Sarfraz Maredia, Uber's Global Head of Autonomous, expressed enthusiasm about the launch, stating, “We’re excited to launch autonomous rides in Dallas with Avride, as we continue to build towards an increasingly electric and autonomous future.” He emphasized that this initiative exemplifies Uber's commitment to creating a more convenient, sustainable, and affordable transportation network.

Dmitry Polishchuk, CEO of Avride, echoed this sentiment, stating, “Robotaxis are what we’ve been building from day one, and we’re excited to begin introducing them in Dallas.” He highlighted the partnership with Uber as a key step in expanding their collaboration from autonomous delivery to passenger mobility.

3. The Future of Urban Mobility

Both Uber and Avride are committed to shaping the future of transportation. By scaling what is touted as the world’s largest hybrid network, they aim to integrate autonomous vehicles alongside human drivers, revolutionizing how people move throughout cities. This collaboration not only underscores the potential of autonomous technology but also reflects a broader trend toward sustainable and efficient urban transportation solutions.

As Uber continues to innovate and expand, the launch of the robotaxi service in Dallas marks another significant milestone in the evolution of urban mobility, promising to enhance the riding experience for millions while paving the way for a greener future.

Original press release