ServiceNow and Figma Unite to Accelerate Enterprise Application Development

On November 6, 2025, ServiceNow Inc. (NYSE: NOW), a leader in AI-driven business transformation, announced a groundbreaking strategic collaboration with Figma, a renowned design and product development platform. This partnership aims to streamline the process of transforming design concepts into fully functional enterprise applications, marking a significant advancement in the realm of enterprise software development.

The integration of Figma’s tools with ServiceNow’s AI-enabled workflow automation platform allows developers to utilize Figma designs as direct prompts for the ServiceNow Build Agent. This innovative approach not only accelerates the application development process but also enhances the quality of the final product. By converting design prototypes into enterprise-grade applications within minutes, this collaboration sets a new standard for efficiency in the software development lifecycle.

With the growing demand for AI-powered solutions, enterprises often grapple with the challenge of translating initial design concepts into reliable, scalable products. The integration of Figma and ServiceNow addresses this gap by providing a seamless transition from design to production. By merging creativity with governance, data management, and automation, the collaboration empowers teams of all skill levels to convert their ideas into practical applications more swiftly than ever before.

Amy Lokey, Executive Vice President and Chief Experience Officer at ServiceNow, emphasized the positive human impact of effective product design when it translates into real-world applications. “By connecting Figma with ServiceNow’s AI-powered workflows, we’re making it effortless for teams to turn ideas into enterprise-ready applications in minutes, so they can focus on what matters most: creating human-centered experiences with enterprise-scale and impact,” Lokey stated.

Kris Rasmussen, Chief Technology Officer at Figma, added, “In a world of AI-generated software, design is the differentiator that will make your product stand out. This MCP integration brings important Figma design context directly into ServiceNow’s AI workflows to help teams efficiently build high-quality, differentiated enterprise products.”

The integration leverages Figma’s Model Context Protocol (MCP) Server, an open standard designed to connect AI agents, such as the ServiceNow Build Agent, with applications like Figma. Early testing has indicated that this collaboration can reduce initial user interface (UI) and data model implementation times by over 80%.

This strategic collaboration aims to empower teams to innovate rapidly and confidently. Whether it’s enabling professional developers to minimize manual coding or assisting product builders and designers in transforming their designs into operational applications, the Figma-ServiceNow integration facilitates a smoother transition from design intent to code.

The integration is now available to customers through the latest Build Agent release in the ServiceNow Store, accessible upon request following installation.

The partnership between ServiceNow and Figma represents a significant leap forward in the enterprise software development landscape. By combining the strengths of design creativity with advanced AI-driven workflows, the two companies are not only enhancing the development process but also setting the stage for future innovations that will transform how businesses approach application development.

As ServiceNow continues to leverage AI for business transformation, this collaboration underscores its commitment to creating solutions that are not only efficient but also human-centered, ensuring that technology serves to enhance the human experience in the digital age.