ServiceNow and Carahsoft Forge Expanded Partnership to Tap New Markets

For the first time, the expanded partnership enables ServiceNow to penetrate Carahsoft’s extensive commercial and industry channels. This includes vital sectors such as retail, technology, manufacturing, healthcare, financial services, and critical infrastructure. By integrating ServiceNow’s offerings into these channels, the partnership will cater to organizations that prefer purchasing through established channel partners rather than traditional enterprise software sales methodologies.

Michael Park, Senior Vice President of Global Partnerships and Channels at ServiceNow, emphasized the strategic importance of this move. “Carahsoft's network reaches organizations with serious demands around compliance, security, and how they buy and deploy technology," he noted, highlighting a keen understanding of customer preferences. “By making ServiceNow available through their reseller ecosystem, across Government and now into Healthcare, financial services, and critical infrastructure, we're meeting customers where they already are.”

Carahsoft has built a solid reputation as a leading IT distributor for government sectors, boasting a network of more than 10,000 resellers, system integrators, and consulting partners, along with impressive annual bookings of $23 billion. Historically focused on government contracts, Carahsoft has successfully expanded its network into both regulated and non-regulated industries, where compliance, security, and complex procurement processes are paramount.

Terry Drinkwine, Vice President at Carahsoft, expressed enthusiasm about the partnership’s expansion, stating, “We are excited to expand our longstanding partnership with ServiceNow to serve organizations across an even broader range of industries.” He underscored the transformative capabilities of ServiceNow's AI-driven platform and the potential it has to enhance operational efficiency across diverse sectors.

The collaboration between Carahsoft and ServiceNow is expected to accelerate the adoption of ServiceNow’s platform while simplifying the acquisition process for organizations. By leveraging Carahsoft’s extensive network of specialized ServiceNow resellers, consulting, and implementation services partners, the partnership aims to provide greater flexibility for organizations in deploying ServiceNow solutions.

Drinkwine added, “We look forward to deepening our collaboration and delivering increased value to customers across industries.” This commitment to delivering customer-centric solutions is anticipated to position both companies for sustained growth in the coming years.

As part of their ongoing commitment to innovation and collaboration, ServiceNow will also host the ServiceNow Knowledge event from May 5-7, 2026, in Las Vegas. This event promises to be an excellent opportunity for customers and partners to engage with the latest advancements in ServiceNow’s offerings.

In conclusion, the expanded partnership between Carahsoft and ServiceNow is poised to create substantial opportunities for growth across various sectors. By combining Carahsoft’s extensive distribution network with ServiceNow’s cutting-edge AI platform, organizations in the U.S. and Canada can look forward to enhanced operational efficiencies, improved compliance, and innovative technology solutions tailored to their unique needs.