Sprinklr Inc. Reports Strong Q4 and Fiscal Year 2026 Results
Sprinklr Inc. (NYSE: CXM), a leading unified customer experience management (Unified-CXM) platform, has released its financial results for the fourth quarter and the full fiscal year ended January 31, 2026. The results reflect a year marked by strategic transformation and financial strengthening, highlighted by an increase in revenue, operating income, and a robust free cash flow.
1. Key Insights from Sprinklr's Leadership
Rory Read, President and CEO of Sprinklr, expressed optimism about the company’s performance, stating, “The fourth quarter capped a pivotal year in our transformation. We strengthened the quality of our customer engagements, advanced our innovation leadership, expanded operating margins, and delivered strong free cash flow.”
Read emphasized the company’s commitment to maintaining its focus on transformation while navigating recent macroeconomic challenges, suggesting confidence in Sprinklr’s strategy and execution. Notably, the Board of Directors has authorized a $200 million stock repurchase program, further demonstrating the company’s commitment to enhancing long-term shareholder value.
2. Fourth Quarter Fiscal 2026 Financial Highlights
Sprinklr's financial performance for the fourth quarter of fiscal 2026 showcased significant growth:
- Revenue: Total revenue reached $220.6 million, marking a 9% increase year-over-year from $202.5 million in Q4 fiscal 2025. Subscription revenue was $193.4 million, an increase of 6% compared to $182.1 million in the same quarter last year.
- Operating Income and Margin: The company reported a GAAP operating income of $14.2 million, an increase from $10.5 million year-over-year. Non-GAAP operating income surged to $37.7 million, up from $26.3 million in Q4 fiscal 2025. The GAAP operating margin improved to 6%, while the non-GAAP operating margin reached 17%, compared to 5% and 13%, respectively, from the previous year.
- Net Income Per Share: The diluted GAAP net income per share was $0.04, down from $0.37 in Q4 fiscal 2025. However, the non-GAAP net income per share increased to $0.13, compared to $0.10 in the same quarter last year.
- Cash Position: As of January 31, 2026, Sprinklr reported total cash, cash equivalents, and marketable securities of $502.5 million, providing a solid foundation for future growth initiatives.
3. Full Year Fiscal 2026 Financial Highlights
The full fiscal year results also reflected a positive trajectory for Sprinklr:
- Revenue: Total revenue for fiscal year 2026 was $857.2 million, up 8% from $796.4 million in fiscal 2025. Subscription revenue rose to $756.3 million, an increase of 5% from $717.9 million in the prior year.
- Operating Income and Margin: Sprinklr's operating income for the year was $40.2 million, significantly higher than $24.0 million in fiscal 2025. Non-GAAP operating income soared to $146.2 million, compared to $89.8 million the previous year. For fiscal 2026, the GAAP operating margin was 5%, while the non-GAAP operating margin was 17%, up from 3% and 11%, respectively, in fiscal 2025.
- Net Income Per Share: The diluted GAAP net income per share for the fiscal year was $0.09, down from $0.44 in fiscal 2025. However, non-GAAP net income per share improved to $0.49, compared to $0.37 in the prior year.
4. Conclusion
Overall, Sprinklr's results for the fourth quarter and fiscal year 2026 demonstrate a commitment to growth and innovation in the customer experience management sector. With a solid financial foundation and strategic initiatives in place, the company is well-positioned for continued success as it navigates the complexities of the current business landscape. The authorization of a stock repurchase program further signals confidence in its future prospects, making Sprinklr an intriguing entity to watch in the coming year.
