On February 3, 2026, PAR Technology Corporation (NYSE: PAR), a prominent player in foodservice technology, announced a significant expansion of its partnership with Jack’s Family Restaurants. This collaboration will see Jack’s adopt PAR’s comprehensive suite of technologies, including PAR POS™, PAR Pay™, and the PAR Hardware™ suite—featuring PAR Wave™ and Kitchen Display Systems—across approximately 300 locations. This strategic move marks a pivotal point in Jack’s digital evolution, allowing the restaurant chain to efficiently scale and enhance the guest experience in an increasingly competitive market.

2. A Unified Technology Solution

The decision to integrate PAR’s solutions stems from a successful loyalty partnership initiated in 2019 with PAR® Punchh®. Jack’s Family Restaurants aims to unify its point-of-sale (POS), payment systems, loyalty programs, and hardware through a single enterprise platform. This transition is designed to support the brand's ongoing expansion and digital growth, ensuring a seamless and reliable experience for both guests and team members.

Key Features of the New Partnership

One Unified Platform: The integration allows Jack’s to streamline operations by consolidating its technology needs under a single vendor, which helps eliminate vendor sprawl.

Built for Scale & Throughput: The system is designed with high-volume service in mind, featuring an intuitive POS that is favored by operators, along with fast and secure payment options and durable hardware that maintains performance during peak times.

Trusted Support: Jack’s has recognized PAR’s dedicated support organization for its proactive guidance and quick issue resolution, which will be critical during the rollout and in the future.

3. Leadership Insights

Chris Incorvati, CTO of Jack’s Family Restaurants, emphasized the importance of this partnership as the chain prepares for its next growth phase. “It was critical to partner with a technology provider that could scale with our ambitions while staying easy for our teams to use,” Incorvati stated. He noted that PAR’s modern platform would simplify operations, improve payment experiences, and bolster their loyalty strategy, thus enhancing overall guest service as the chain expands.

Savneet Singh, CEO of PAR Technology, echoed this sentiment, highlighting Jack’s as the ideal partner due to its focus on ambitious growth combined with a commitment to guest and team satisfaction. “A unified technology stack gives Jack’s the foundation to scale efficiently while preserving service quality,” Singh remarked, expressing enthusiasm for the partnership's potential to build lasting guest loyalty.

4. Rapid Implementation

In what is considered one of Jack’s most significant technology transformations, PAR executed the rollout across roughly 300 locations in under nine months. The deployment strategy involved implementing 7–9 locations overnight each week, ensuring minimal disruption to daily operations.

5. About Jack’s Family Restaurants

Founded in 1960 in Homewood, Alabama, Jack’s Family Restaurants began as a simple walk-up hamburger stand and has since evolved into a beloved brand with over 280 locations across five Southern states. The restaurant chain is dedicated to serving quality food while prioritizing community involvement and charitable efforts.

6. About PAR Technology Corporation

PAR Technology Corporation is a leading provider of foodservice technology, offering a unified platform tailored to adapt and scale with brands at every growth stage. PAR’s solutions encompass a wide range of services including point-of-sale, digital ordering, loyalty, back-office, payment systems, and hardware, all designed to integrate seamlessly and deliver maximum impact.

As both companies embark on this exciting new chapter of their partnership, the focus remains on enhancing the guest experience through innovative technology and efficient operations. For more information about their solutions, interested parties can visit PAR’s website.

Original press release