On September 18, 2025, Docusign Inc. (NASDAQ: DOCU) announced a groundbreaking partnership with CLEAR (NYSE: YOU), a leader in security identity solutions, aimed at reshaping identity verification for digital agreements in the United States. This strategic alliance seeks to empower both businesses and consumers by facilitating faster, more secure, and user-friendly digital transactions.

2. The Power of Partnership

Docusign and CLEAR's collaboration introduces a new identity verification solution that integrates CLEAR's B2B secure identity platform, CLEAR1, with Docusign's renowned Intelligent Agreement Management platform. This innovative approach addresses the critical challenge of identity fraud, which has surged in recent years, particularly due to advancements in generative AI technology.

Allan Thygesen, CEO of Docusign, emphasized the importance of this development, stating, "Together with CLEAR, Docusign is leading the way in ensuring that businesses don't have to choose between security and a seamless customer experience." The partnership is poised to set a new standard in the realm of identity verification for digital agreements.

3. Addressing the Threat of Identity Fraud

The rise of identity fraud has reached alarming levels, with digital document forgeries becoming increasingly prevalent. According to a Gartner report, it is projected that by 2028, one in four candidate profiles globally could be fake. The financial implications of identity fraud for organizations can be staggering, averaging millions of dollars in losses annually. Docusign’s collaboration with CLEAR underlines the urgent need for robust and seamless identity verification mechanisms to protect both businesses and their customers.

4. Insights from Industry Reports

A report titled "The Future of Global Identity Verification," released by Docusign, highlights the ongoing struggle businesses face in balancing fraud prevention with customer experience:

66% of businesses perceive fraud prevention and customer experience as competing priorities.

58% express concerns that stronger fraud prevention measures may frustrate customers.

Companies that have invested in advanced identity verification solutions have reportedly saved an average of $8 million by minimizing fraud.

5. A Seamless User Experience

With over 33 million members on CLEAR's platform, the new identity verification solution offers an intuitive and familiar experience for users. CLEAR members can quickly verify their identities using just a selfie, while new users can create a free account in under 90 seconds—all within the Docusign workflow.

In addition, Docusign plans to roll out a Risk-Based Verification system in the coming weeks. This feature will dynamically adjust the verification process based on an automatically-generated risk profile, allowing low-risk users to move swiftly through the process while implementing additional checks for higher-risk scenarios.

6. Pioneering the Future of Digital Agreements

Docusign and CLEAR are at the forefront of transforming identity verification in digital agreements, setting a new benchmark for security and efficiency. The collaboration promises to create a smarter and safer environment for businesses and customers alike to sign and manage digital agreements.

For further details about Docusign's ID verification in conjunction with CLEAR, interested parties can visit the respective websites of Docusign and CLEAR.

As the digital landscape continues to evolve, this partnership stands as a testament to the importance of innovation in safeguarding identity verification processes, ensuring that businesses can operate securely without compromising customer experience.

Original press release