DocuSign Launches Notary On-Demand: A Game Changer for Remote Notarization

On February 5, 2025, DocuSign Inc. (NASDAQ: DOCU) unveiled its latest innovation, Notary On-Demand, a remote online notarization solution designed to modernize the notarization process. This groundbreaking service addresses the challenges posed by traditional, in-person notarization methods, particularly in high-stakes transactions where time and security are paramount.

DocuSign's Notary On-Demand caters to a pressing requirement in the business landscape, as it allows for 24/7 access to a network of notaries recognized across all 50 states. With an overwhelming 1 billion documents requiring notarization annually in the United States, organizations often grapple with the inefficiencies of maintaining their own notary pools. This delay can significantly hinder critical business processes such as closing real estate deals, finalizing loans, and completing estate plans.

Compounding these inefficiencies, identity fraud poses a significant risk for organizations. Recent research by DocuSign indicates that 69% of organizations have reported an increase in identity fraud attempts, with 53% facing costs exceeding $1 million annually due to fraudulent activities. Mangesh Bhandarkar, GVP of Product Management at DocuSign, emphasizes the importance of integrating Notary On-Demand into the DocuSign Intelligent Agreement Management platform. This integration aims to mitigate identity fraud while streamlining the notarization process, thus enhancing the overall user experience.

Beta testers of the Notary On-Demand service have already noted remarkable improvements in their operational efficiencies. Cara McCarthy, Consumer Lending Operations Supervisor at Vantage West Credit Union, revealed that the end-to-end process for funding home equity lines of credit was reduced by 20%, from 30 days to just 24 days. This expedited process not only enhances member satisfaction but also demonstrates the convenience of signing documents at one's own pace.

DocuSign’s Notary On-Demand is equipped with a variety of features designed to optimize the notarization experience:

The service is versatile, accommodating various document types, including powers of attorney, affidavits, lien waivers, wills and trusts, and loans.

With the introduction of Notary On-Demand, DocuSign now offers a complete suite of notary solutions. Whether through in-person notarization in branch offices, first-party notarization for organizations utilizing their own notaries, or the flexibility of the Notary On-Demand service, DocuSign provides unmatched scalability and security to meet diverse business needs.

DocuSign's launch of Notary On-Demand signifies a pivotal shift in the notarization landscape, providing organizations with a secure, efficient, and user-friendly solution that enhances the speed and reliability of critical business transactions. As companies continue to navigate the complexities of identity verification and notarization, DocuSign's offerings stand as a benchmark in transforming how agreements are managed in the digital age.

For more information about DocuSign Notary On-Demand, visit DocuSign Products or contact DocuSign sales.

DocuSign is a leader in agreement management, serving over 1.6 million customers and more than a billion people in over 180 countries. By leveraging intelligent agreement management solutions, DocuSign empowers organizations to streamline their operations and unlock business-critical data trapped in documents. For more information, visit DocuSign.

This press release underscores DocuSign's commitment to innovation in the digital transaction space, addressing modern needs while ensuring enhanced security and efficiency.