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Unisys Corp (UIS)
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Unisys Corp Celebrates Customer Experience Excellence with Dual Gold Awards

Last updated: December 05, 2025
Taurigo

1. Recognition at ECCCSA Awards

Unisys Corporation (NYSE: UIS) has once again demonstrated its leadership in customer service excellence by winning two prestigious Gold Awards at the 2025 European Contact Centre and Customer Support Association (ECCCSA) Best Customer Experience Annual Awards. The company was honored with the titles of "Best Pan European Customer Contact Operation" and "Best Outsourced Contact Center of the Year," marking a significant achievement at the ECCCSA's celebrated awards ceremony.

2. Commitment to Innovation and Service

The recognition highlights the outstanding contributions of the Unisys Digital Workplace Solutions (DWS) team, which has been pivotal in enhancing client experiences through innovative technology and personalized service. Their proactive approach to customer support has solidified Unisys’s reputation for maintaining industry-leading standards in customer service.

Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions at Unisys, expressed her pride in the team's accomplishments. "We are extremely proud of this year's ECCCSA honors, which celebrate the exceptional work of our European team in a very competitive market," Sobera stated. She emphasized the team's dedication to delivering advanced digital workplace solutions that transform and engage employees in their dynamic environments.

3. A Remarkable Track Record

This year’s accolades mark the fourth consecutive year that Unisys has received Gold recognition from the ECCCSA. Notably, it is the first time the company’s DWS division has secured two Gold Awards in a single year. In 2024, Unisys was awarded Gold for "Best Customer Experience Practice," underscoring a consistent commitment to excellence in customer service.

The ECCCSA awards are now in their 25th year, representing Europe's longest-running and most esteemed customer contact awards program. Winners are chosen through a rigorous judging process that assesses innovation, operational efficiency, and dedication to customer service excellence.

4. Looking Ahead

Unisys continues to position itself as a leader in technology solutions, empowering organizations to challenge the status quo and unlock their full potential. The company’s portfolio includes cloud services, artificial intelligence, digital workplace solutions, applications, and enterprise computing, all aimed at driving breakthroughs for clients worldwide.

For further details on how Unisys can optimize digital workplaces, interested parties are encouraged to explore the Digital Workplace Solutions section on the Unisys website.

As Unisys celebrates these significant achievements, the company reinforces its commitment to innovation and excellence in customer service, setting a benchmark for the industry to follow.

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