Textron Inc. Expands Connectivity Options for Cessna Citation Ascend
1. Introduction of Starlink High-Speed Connectivity
In a significant move to enhance customer experience, Textron Aviation Inc., a subsidiary of Textron Inc. (NYSE: TXT), announced the availability of Starlink high-speed internet connectivity as an aftermarket upgrade for the Cessna Citation Ascend. This exciting development came to light during the AERO Friedrichshafen event, marking a notable milestone for the company as it responds to growing customer demand for improved in-flight connectivity options.
2. EASA Certification for 560XL Series
Additionally, Textron Aviation revealed that its Cessna Citation 560XL series, which includes popular models like the XLS Gen 2, XLS+, XLS, and Excel, has received certification from the European Union Aviation Safety Agency (EASA) for Starlink installation. This certification allows Textron Aviation to offer this advanced connectivity solution at its European service centers, broadening the reach of its advanced technologies across the continent.
3. Advanced Connectivity with Starlink
The implementation of Starlink's high-speed internet technology relies on AeroMech’s Supplemental Type Certificate (STC), which enables the integration of Starlink’s Low Earth Orbit (LEO) satellite technology into the aircraft. This satellite-based system promises to deliver reliable connectivity even over land, water, and in remote areas where traditional in-flight Wi-Fi services may fall short.
“Customer feedback continues to shape how we enhance the ownership experience and expanding Starlink availability for the Citation Ascend and 560XL series is a direct response to customer demand,” stated Brian Rohloff, Senior Vice President of Customer Support at Textron Aviation. This customer-focused approach underscores Textron's commitment to providing a best-in-class aviation experience.
4. Flexible Installation Options
Customers interested in the Starlink upgrade can schedule installations at North American Textron Aviation Service Centers as well as select International Service Centers. The Starlink Aviation Kit required for the upgrade includes an Aero Terminal (the antenna), a Power Supply Unit (PSU), and a Wireless Access Point (WAP). Notably, the installation process is designed to be straightforward, requiring only a power input from the aircraft.
5. Textron Aviation’s Global Support Network
Textron Aviation is known for its robust global customer support network, which is dedicated to providing complete life-cycle support for its aircraft. With more than 300 authorized service facilities and over 40 mobile service units, the company ensures that its customers have access to comprehensive maintenance and service options.
6. Conclusion
Textron Aviation’s announcement regarding the integration of Starlink high-speed connectivity into the Cessna Citation Ascend and the 560XL series marks a pivotal development in the aviation industry, catering to a growing demand for reliable in-flight internet access. As the company continues to innovate and respond to customer needs, it reinforces its position as a leader in the aviation sector, committed to delivering unparalleled service and connectivity solutions.
Textron Aviation remains dedicated to empowering the journey of flight, and the introduction of Starlink technology is a testament to its relentless pursuit of excellence in customer experience.
