TTEC Holdings Inc. Celebrates Global Recognition as a Great Place to Work

In a significant milestone for TTEC Holdings, Inc. (NASDAQ: TTEC), the company has been awarded the Great Place to Work® certification in 15 countries, including the recent addition of Egypt. This achievement reflects TTEC's commitment to fostering an exemplary workplace culture that prioritizes trust, collaboration, and opportunity across its global operations.

Since its inception in 1982, TTEC has been dedicated to linking exceptional customer experiences with outstanding employee experiences. The company's core identity is rooted in creating an inclusive and engaging work environment. Laura Butler, TTEC's Chief People Officer, emphasized the importance of this recognition: "Achieving recognition in 15 markets highlights 15 unique stories of connection." This accolade underscores TTEC's people-first approach, which has proven essential in driving employee engagement and delivering exceptional customer experiences.

TTEC's Great Place to Work certification is not a one-time accolade; it marks the second consecutive year that the company has received this recognition in various countries spanning Asia, Europe, Latin America, and North America. The addition of Egypt to this esteemed list further solidifies TTEC's position as a trusted employer and showcases its ability to cultivate positive workplace cultures in diverse regions.

The certification is based on extensive employee surveys that evaluate workplace culture, leadership effectiveness, and overall job satisfaction. The insights gathered from these surveys reveal key factors that contribute to TTEC's thriving workplace, including career development opportunities, effective leadership, and the company's unwavering commitment to making a positive impact on both employees and customers.

TTEC's dedication to empowering employees is evident through initiatives aimed at enhancing training and fostering inclusive leadership. Butler noted, "A thriving internal culture is the bedrock of world-class customer service, and this award validates our commitment to building thriving communities globally." This approach not only enhances employee satisfaction but also translates into improved customer interactions, creating a virtuous cycle of success.

TTEC is a leading provider of customer experience (CX) technology and services, specializing in AI-enabled digital solutions. The company serves a diverse range of iconic and disruptive brands, delivering outcome-based solutions that encompass the entire customer journey. TTEC's operations span six continents, with an emphasis on leveraging next-generation digital technology to improve customer experiences across various interaction channels.

The TTEC Digital business focuses on designing, building, and operating omnichannel contact center technology, customer relationship management (CRM) systems, artificial intelligence (AI), and analytics solutions. Meanwhile, the TTEC Engage division provides AI-enhanced customer engagement, customer acquisition, technical support, back-office operations, and fraud prevention services.

TTEC Holdings, Inc. continues to set the standard for excellence in both customer and employee experiences. The recent Great Place to Work certification in 15 countries, including the notable addition of Egypt, highlights the company's commitment to fostering a culture of trust and opportunity. As TTEC moves forward, its focus on employee empowerment and innovative customer solutions positions it as a leader in the global CX landscape.

For those interested in exploring career opportunities at TTEC and learning more about what makes it a great place to work, the company invites applicants to visit TTECjobs.com.