Manhattan Associates Celebrates Innovation in Supply Chain Commerce

Bob Howell, Executive Vice President and Chief Sales Officer at Manhattan Associates, emphasized the company’s dedication to innovation. “Manhattan is constantly innovating to equip leading brands with industry-leading solutions that empower them to deliver exceptional consumer experiences and confidently navigate today’s complex supply chain ecosystem,” he stated. “We are honored to recognize these customers as trailblazers in supply chain commerce.”

The awards highlight the transformative impact of Manhattan’s native AI-empowered solutions across various sectors, showcasing how these technologies are shaping the future of supply chain commerce.

Manhattan Associates recognized several companies for their exemplary use of technology in supply chain management. The award categories and winners are as follows:

Giant Eagle received accolades for its partnership with Manhattan Associates to create a unified supply chain. By implementing Manhattan Active Warehouse Management (WM) and Manhattan Active Transportation Management (TM) across seven distribution centers, Giant Eagle replaced multiple legacy systems in under three years. This integration led to smarter route optimization for hundreds of drivers, reduced empty miles, and improved service to over 460 stores, resulting in approximately 5% productivity gains in a time-sensitive grocery environment.

SP Richards was honored for its innovative approach to inventory management through the implementation of Manhattan Active Supply Chain Planning. Amid significant changes in its business landscape, SP Richards adopted advanced forecasting and replenishment strategies, transitioning from reactive to predictive inventory decisions. This shift has granted the company enhanced visibility and agility, enabling it to balance service, inventory levels, and costs more effectively.

Arc’teryx was awarded for its commitment to delivering a seamless omnichannel experience across its North American retail operations. By utilizing Manhattan Active Omni, the company successfully unified customer experiences across various channels and advanced its mobile strategy. This integration has equipped store teams with real-time inventory visibility and powerful point-of-sale capabilities, leading to a more connected and agile operational framework.

Eaton, a leader in intelligent power management, was recognized for its use of agentic AI to enhance decision-making across its warehouse and distribution operations. By integrating AI into everyday processes, Eaton achieved continuous optimization of its throughput, accuracy, and service levels. Notably, the company demonstrated how intelligent automation can effectively scale across a complex, multi-site network, showcasing the real-world application of innovative technology.

Janice Burk, Vice President of Technology - Supply Chain at Lowe's, received special recognition for her visionary leadership and innovative technology application in modernizing one of the largest and most complex retail supply chains. Her contributions exemplify the significant role women play in advancing the future of supply chain and technology.

In a gesture of corporate responsibility, Manhattan Associates will make a donation to a charity of each award winner's choice, reinforcing the company's commitment to community engagement and support.

Manhattan Associates is a global technology leader, specializing in supply chain and omnichannel commerce solutions with unmatched AI capabilities. The company designs and delivers AI-powered, cloud-based solutions that enhance resilience and efficiency for businesses, enabling them to align front-end sales with back-end supply chain execution. With a focus on innovation and an API-first architecture, Manhattan Associates aims to transform challenges into competitive advantages for its customers.

As the supply chain landscape continues to evolve, the recognition of these innovative companies highlights the importance of leveraging technology to drive success in a complex market.