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One Inc Transforms Canadian P&C Insurance Market with Embedded Digital Payments

Last updated: October 27, 2025
Taurigo

In a significant development for the Canadian property and casualty (P&C) insurance market, One Inc, a prominent digital payments network, has announced the introduction of its flagship solution, ClaimsPay® in partnership with Guidewire Software Inc. This strategic collaboration is set to modernize insurance payments, providing Canadian insurers with cutting-edge tools to enhance their operations and improve customer experiences.

1. ClaimsPay® to Launch in Fall 2026

According to the press release, the ClaimsPay integration will be made available as part of the Guidewire Marketplace in Fall 2026. This marks a pivotal expansion of the longstanding partnership between One Inc and Guidewire, reinforcing their commitment to delivering advanced payment solutions to over 35 Canadian insurers within Guidewire’s customer community.

2. A Digital Transformation for the Canadian Insurance Landscape

One Inc's CEO, Ian Drysdale, expressed optimism about the potential for digital transformation in the Canadian insurance market. “The Canadian insurance market is ready for digital transformation,” he stated, emphasizing how the partnership aims to facilitate the adoption of cloud-first workflows and modern payment solutions. The integration of ClaimsPay is expected to streamline the claims process, enabling insurers to deliver payments more swiftly and efficiently, ultimately enhancing the experience for policyholders.

3. Benefits of ClaimsPay Integration

The ClaimsPay solution is designed to replace outdated manual processes with faster and more secure digital disbursement methods. It offers a variety of payment options, including Interac, virtual cards, PayPal, EFT, and direct deposits. These features not only reduce administrative burdens for insurers but also enhance flexibility for policyholders and service providers, thereby lowering overall costs associated with claims management.

Streamlined Adoption for Insurers

A key advantage of this initiative is the pre-built integrations that One Inc has developed in collaboration with Guidewire for their cloud platform. This streamlined approach allows Canadian insurers to implement ClaimsPay with minimal effort, significantly accelerating the transition to modern payment systems. Additionally, the product will support both English and French, ensuring a fully localized experience for Canadian insurers and their clientele.

4. Industry Recognition and Leadership

One Inc has established itself as a leader in the fintech space, having successfully modernized payment processes for over 280 carriers. Its recognition as one of CNBC’s Top Global Fintech Companies and its consistent presence on the Inc. 5000 list underscore its role as a pioneer in the insurance payments sector.

5. Future Outlook

With the anticipated launch of ClaimsPay in mid-2026, One Inc aims to set a precedent for digital payments in the Canadian insurance sector. Carolyn Anderson, SVP and General Manager of One Inc Canada, reiterated the unique challenges faced by Canadian insurers, including compliance with bilingual requirements and local regulations. She expressed excitement about the partnership's potential to modernize claims processes across the country.

6. Conclusion

The collaboration between One Inc and Guidewire marks a significant step forward in the digital transformation of the Canadian P&C insurance market. As the industry continues to evolve, this partnership promises not only to improve operational efficiency but also to enhance the overall customer experience. Insurers across Canada will soon have the opportunity to leverage these innovative payment solutions, setting the stage for a more agile and responsive insurance landscape.

Guidewire Connections, currently taking place from October 27 to 30 at the Fontainebleau in Las Vegas, serves as an ideal platform for showcasing this strategic partnership and its implications for the future of insurance technology.

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