TaskUs Secures Leadership Position in Trust and Safety Services for Third Year Running

On April 17, 2025, TaskUs, Inc. (Nasdaq: TASK), a prominent provider of outsourced digital services and advanced customer experience solutions, announced its recognition as a Leader in the Everest Group’s Trust and Safety Services PEAK Matrix® Assessment for the third consecutive year. This accolade underscores TaskUs’ significant market impact, strategic vision, and operational capabilities in a sector increasingly focused on digital safety and content moderation.

According to the Everest Group's assessment, TaskUs earned its Leader designation due to its comprehensive approach to trust and safety, which encompasses a wide array of assessment criteria. These criteria include vision and strategy, value delivered to clients, and a commitment to innovation and investment. The report highlights TaskUs' diverse service offerings within the Trust & Safety value chain, including AI support services, real-time dashboarding, and collaborative partnerships with various technology providers.

Abhijnan Dasgupta, Practice Director at Everest Group, emphasized the company's strengths, stating, "TaskUs’ AI support services, digital safety, and proactive risk management further sets it apart in a rapidly evolving landscape." This acknowledgment highlights TaskUs' commitment to maintaining high standards in content moderation while ensuring the well-being of its workforce.

Rachel Lutz-Guevara, Division Vice President of Trust and Safety at TaskUs, expressed pride in the recognition, attributing it to the diligence of the company’s workforce. "Receiving recognition from the Everest Group as a Leader in Trust and Safety Services for the third consecutive year is a testament to our vigilant workforce, which enables us to offer content moderation solutions that truly place equal value on protecting moderators as it does on keeping platform users safe from harm," she stated.

Lutz-Guevara continued, highlighting TaskUs' dedication to fostering a secure online environment. "We are committed to creating a secure online environment — one that allows users to express themselves safely and with digital civility — while continuing to invest in technology and people to instill trust, safeguard businesses and users, and prioritize the well-being of our client communities and team members."

In addition to the recent accolade in Trust and Safety Services, TaskUs has also been recognized as a Leader in Everest Group’s Data Annotation and Labeling (DAL) PEAK Matrix® Assessment 2024, and the FCC Operations PEAK Matrix® Assessment 2024, as well as a Major Contender in the Sales Services PEAK Matrix® Assessment 2024. This consistent recognition across multiple service areas reinforces TaskUs' position as a versatile and reliable partner for companies navigating the complexities of modern digital landscapes.

TaskUs continues to leverage its cloud-based infrastructure to serve a diverse clientele across rapidly growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, technology, financial services, and healthcare. As of the end of 2024, the company employed approximately 59,000 individuals across 28 locations in 12 countries, including the United States, the Philippines, and India.

TaskUs' ongoing recognition as a leader in trust and safety services underscores its commitment to innovation, employee well-being, and robust digital safety measures. As the landscape of digital services continues to evolve, TaskUs is well-positioned to lead the charge in providing comprehensive and effective content moderation solutions that prioritize the safety of users and the well-being of its workforce.