Fiserv Partners with Third Federal for Digital Transformation

The integration of the DNA platform is set to significantly improve Third Federal's operational efficiency and customer service. The platform will enable real-time transactions across all channels, facilitating greater customization and growth opportunities for the organization. Third Federal's Chief Information Officer, Andy Rubino, emphasized the bank's commitment to enhancing the customer experience, stating, “Everything we do at Third Federal is focused on serving our customers and associates. An open and real-time core solution that allows us to easily integrate with third parties and provide a superior user experience helps us achieve this goal.”

Third Federal's decision to adopt the DNA platform stems from its desire to streamline operations and deliver superior products to consumers and homeowners. The bank aims to deploy new products quickly, integrate seamlessly with leading solutions, and support its long-term growth objectives with a robust core processing system.

The DNA platform has recently received notable accolades from the research and advisory firm Celent. In the 2024 xCelent Awards for community-based financial institution core systems, DNA earned the xCelent Advanced Technology Award for its best-in-class technology architecture. The platform's functionality, customer base, and support capabilities were highlighted as key indicators of its superiority in the market. Additionally, DNA was designated a Luminary for its technical capability, showcasing its versatility across various institution types, sizes, and geographic markets.

Craig Focardi, a principal analyst at Celent, remarked on Fiserv’s commitment to innovation, stating, “Fiserv continues to invest heavily in its modern real-time DNA core system, with its scalable architecture, open integration, deployment flexibility, and configurability making it a top solution for banks and credit unions.” Recent enhancements for public cloud deployment, commercial loan servicing, and open ecosystem integration are expected to further attract financial institutions looking to upgrade their core systems.

Dudley White, president of Core Account Processing Solutions at Fiserv, emphasized the importance of leveraging technology to meet evolving consumer demands. "As financial institutions face pressure to meet consumer expectations, they should scan the horizon for future-ready technology that enables innovative, differentiated experiences,” he said. The DNA platform is designed to empower financial institutions by enhancing their agility to respond to market changes, facilitating customer engagement and growth.

Fiserv, Inc. (NYSE: FI) is a Fortune 500 company recognized as a global leader in payments and financial technology. The company is dedicated to helping clients achieve best-in-class results through innovation and excellence in areas such as account processing, digital banking solutions, payments, e-commerce, merchant services, and the Clover® cloud-based point-of-sale platform. Fiserv is also a member of the S&P 500® Index and has consistently ranked among Fortune® World’s Most Admired Companies™. For more information, visit fiserv.com and follow the company on social media for the latest updates.

This partnership between Fiserv and Third Federal marks a significant step toward enhancing digital banking capabilities, ensuring that both institutions remain competitive in an increasingly technology-driven financial landscape.