Realbotix Partners with Tix4 to Launch Robotic Customer Service Agent in Las Vegas

On April 8, 2025, Realbotix Corp. (TSX-V: XBOT) made headlines with the announcement of a new partnership with Tix4, Inc., one of Las Vegas’ leading ticketing providers. This collaboration aims to develop an interactive robotic customer service agent, set to enhance the ticket purchasing experience for millions of visitors to the entertainment capital of the world. The pilot program will kick off at the Tix4 kiosk located within the Fashion Show Las Vegas, a prime location frequented by tourists.

The partnership seeks to create a robotic agent capable of engaging with customers in a natural, conversational manner. This innovative service will allow the robotic agent to answer queries, suggest shows, and guide users through the ticket purchasing process. Andrew Kiguel, CEO of Realbotix, emphasized the initiative's goal: "Our goal is to create a useful and approachable customer service tool. This project will support Tix4's ability to serve customers efficiently, while also offering an engaging in-person experience."

Tix4 has a strong track record, having sold over 15 million tickets across various locations in Las Vegas, including renowned shows and attractions. The collaboration with Realbotix is expected to elevate Tix4's service offerings and boost ticket sales across its partners’ venues. CEO of Tix4, Andrew Shack, expressed excitement about the partnership, stating, "As we look to the future of our company, we are excited about our ability to work with Realbotix to help elevate Tix4 and increase sales of our partners’ tickets, tours, restaurants, and attractions."

The robotic agent will leverage Realbotix’s advanced AI software, enabling it to hold meaningful conversations about local shows, venues, and ticket options. This technology aims to create a seamless experience for customers, assisting them in navigating their entertainment choices right on the spot. The pilot program is expected to commence in the summer of 2025, marking a significant step forward in the integration of robotics into retail and customer service environments.

Realbotix specializes in the design and manufacturing of humanoid robots aimed at enhancing human interaction through connection, learning, and play. Their robots are crafted in the USA and are tailored for various roles, including companionship, entertainment, and customer service. With patented technologies that ensure a human-like appearance and movement, Realbotix’s offerings are customizable for diverse applications.

Tix4, on the other hand, has established itself as a cornerstone of Las Vegas’ ticketing landscape, selling millions of tickets and providing unparalleled sales and marketing support for an array of attractions. With their prime Strip locations and adept use of digital and traditional media, Tix4 is well-positioned to cater to the needs of the approximately 40 million visitors that flock to Las Vegas each year.

The collaboration between Realbotix and Tix4 represents an exciting intersection of technology and customer service in the rapidly evolving landscape of entertainment and hospitality. As the beta test for the robotic agent approaches, both companies are poised to transform how customers engage with ticketing services, setting a new standard for interactive experiences in Las Vegas and beyond.