EXLservice Holdings Inc. Expands Collaboration with Databricks: Achieves Gold Tier Status

As organizations increasingly integrate AI into their operations, the need for reliable data, transparent governance, and robust security becomes paramount. EXLservice’s EXLdata.ai™ platform plays a crucial role in this landscape by operationalizing critical AI capabilities in production environments. This enables organizations to ensure visibility, compliance, and control as they scale AI applications responsibly.

Anand “Andy” Logani, Executive Vice President and Chief AI Officer at EXL, emphasized the importance of reliable data, stating, “Enterprise AI depends on reliable data, deep business context and trusted execution. EXL is bringing that critical combination of capabilities to enterprises today.” His comments underline the company's commitment to enhancing clients' ability to establish modern data foundations that prioritize governance and transparency.

The extension of collaboration between EXL and Databricks is expected to have a significant impact on AI adoption across various industries. Jason McIntyre, Vice President of Partner Management at Databricks, commented on the collaboration, noting that EXL’s industry expertise and commitment to trusted, governed AI make it a valuable partner for enterprises looking to leverage their data effectively. “Together, we are helping organizations build on a secure, scalable data foundation and accelerate AI adoption with greater confidence,” McIntyre stated.

EXL is also assisting enterprises in adopting Databricks' Bring Your Own Lineage capabilities. This initiative enables organizations to connect and govern data across platforms while preserving existing technology investments. By extending end-to-end data lineage, governance, and auditability across distributed environments, EXL aims to enhance trust, compliance, and operational resilience. This is particularly vital for highly regulated industries such as insurance, banking, and healthcare, where data integrity is essential.

EXL is set to showcase these advancements at the upcoming Databricks Data + AI Summit, scheduled for June 15-18. This event will provide an opportunity for stakeholders to witness firsthand how EXLdata.ai and Databricks’ combined offerings can facilitate the responsible scaling of AI technologies.

Founded in 1999 and headquartered in New York, EXLservice Holdings Inc. has grown to become a key player in the global data and AI landscape, employing approximately 67,000 individuals across six continents. The company is dedicated to reinventing client business models and driving better outcomes by leveraging the power of data, AI, and deep industry knowledge across various sectors, including insurance, healthcare, banking, retail, and energy.

As EXL continues to forge ahead in its collaboration with Databricks, the company is poised to play a crucial role in helping enterprises navigate the complexities of AI adoption, ensuring they have the trusted data foundations necessary to thrive in an increasingly digital world.