Sunrun Inc. Celebrates Back-to-Back Awards for Customer Service Excellence

On July 16, 2026, Sunrun Inc. (Nasdaq: RUN), the largest provider of home battery storage and solar energy solutions in the United States, announced that it has been honored with the 2026 Preferred Partner Award and the Platinum Solar Award by BestCompany.com. This recognition marks the second consecutive year that Sunrun has received the Preferred Partner Award, and the third consecutive year for the Platinum Solar Award, signifying the company's continued dedication to customer service excellence.

The selection for these prestigious awards is based on various criteria, including customer satisfaction, product innovation, stability, and industry leadership. Chance Allred, Sunrun's Chief Experience and Direct Sales Officer, expressed the company's gratitude for this recognition. "The benefits of home battery storage and solar have never been stronger, especially when combined with Sunrun’s award-winning customer service," he stated. Allred emphasized the collaborative efforts of Sunrun’s teams in delivering a personalized energy experience that ensures energy security for American households.

Landon Taylor, CEO of Snoball, Best Company’s review and referral platform, highlighted the strong customer loyalty that Sunrun has cultivated. "In 2026, the message is stronger than ever: their customers are proud to keep sending friends their way," he remarked. This loyalty is reflected in the company’s impressive net promoter scores, which are on par with some of the most trusted consumer brands in the marketplace.

With over 1.1 million customers, Sunrun has established itself as a leading innovator in the home energy sector. The company pioneered the concept of home energy systems offered through no-upfront-cost subscriptions, providing customers with enhanced energy control, security, and independence. Best Company noted that Sunrun has transitioned beyond being merely a solar company to becoming the leader in home energy independence. The integration of battery storage with solar technology has allowed Sunrun to connect hundreds of thousands of homes to the grid in unprecedented ways.

The recognition from Best Company comes on the heels of Sunrun's inclusion in the Fortune 1000® list, which ranks the largest U.S. companies by revenue. Notably, Sunrun is the sole home battery storage and solar installer featured on this list. Furthermore, the company recently earned four Buyer's Choice Awards from ConsumerAffairs, recognizing its excellence in customer service, installation experience, equipment quality, and overall value.

Sunrun's awards are a direct reflection of its unwavering commitment to providing a superior customer experience. The company offers the industry’s most comprehensive consumer protection program, which includes 24/7 system monitoring, free maintenance and repairs, and performance guarantees. This commitment ensures that customers can embark on their energy journeys with confidence, knowing they have reliable support at every step.

As Sunrun continues to lead the charge in the renewable energy sector, the recent awards from BestCompany.com reinforce its position as a trusted partner in home energy solutions. With a focus on customer satisfaction, innovative product offerings, and a dedication to sustainability, Sunrun is well-positioned for future growth and continued success in the evolving energy market.