Liberty Latin America Taps CSG to Rocket Wholesale Growth to New Heights

Liberty Latin America is committed to delivering a seamless experience to its wholesale partners, which is evident in its choice to collaborate with CSG. Sruta Vootukuru, Vice President and Chief Digital and Carrier Officer at Liberty Latin America, emphasized the importance of agility and data-driven insights in serving wholesale partners. “Having worked with CSG for 25+ years, we knew we could trust the team to bring us the operational efficiency and visibility we needed to engage more effectively with our partners and build for the future,” Vootukuru stated.

The decision to adopt CSG’s digital wholesale suite will allow Liberty Latin America to consolidate and optimize essential processes related to wholesale rating, charging, and settlement. This modernization is expected to reduce operational expenditures and simplify partner agreement management, thus accelerating time to market and strengthening B2B partnerships.

The partnership comes at a time when the Latin American and Caribbean telecom markets are poised for substantial growth. Ian Watterson, Senior Vice President of Go-to-Market at CSG, commented on the evolving landscape: “As telcos evolve beyond traditional connectivity and expand their partnership ecosystem to offer new digital services, the backend complexity multiplies—and wholesale is not immune to these challenges.”

By leveraging CSG’s expertise, Liberty Latin America aims to navigate these complexities and seize revenue growth opportunities more effectively. The collaboration is designed not only to enhance operational capabilities but also to position Liberty Latin America for differentiated offerings in a competitive marketplace.

The integration of CSG’s technology is expected to foster a stronger partnership ecosystem, enhancing Liberty Latin America’s ability to deliver cutting-edge and personalized offerings to its customers. This strategic alignment is crucial for the company as it seeks to capitalize on the booming demand for telecommunications services across the region.

Vootukuru’s remarks encapsulate the forward-looking vision of Liberty Latin America: “With a stronger partnership ecosystem, we can bring even more cutting-edge, personalized offerings to our customers across Latin America and the Caribbean, setting us up for business growth and differentiation in a booming market.”

Liberty Latin America operates under various consumer brands, including BTC, Flow, Liberty, and Más Móvil, and offers a diverse range of communications and entertainment services. These services cater to both residential and business customers, providing digital video, broadband internet, telephony, and mobile services, as well as enterprise-grade connectivity and managed IT solutions.

The company operates a vast subsea and terrestrial fiber optic cable network, connecting over 30 markets across the region. Liberty Latin America’s shares are traded on the NASDAQ Global Select Market, under the symbols “LILA” (Class A) and “LILAK” (Class C), as well as on the OTC link under the symbol “LILAB” (Class B).

The partnership between Liberty Latin America and CSG marks a significant milestone in the evolution of telecommunications in the region. With a focus on operational efficiency and market responsiveness, Liberty Latin America is well-positioned to enhance its service offerings and grow its wholesale business. As the telecom landscape continues to evolve, this collaboration is expected to yield substantial benefits, not only for the company but also for its partners and customers across Latin America and the Caribbean.