1-800-FLOWERS.COM, Inc. Appoints Adolfo Villagomez as New CEO
In a significant leadership transition, 1-800-FLOWERS.COM, Inc. (NASDAQ: FLWS) has announced the appointment of Adolfo Villagomez as the new Chief Executive Officer, effective May 12, 2025. This strategic move marks a notable shift in the company’s leadership, as Villagomez becomes the first CEO outside the founding McCann family.
1. Transitioning Leadership
Jim McCann, who has been at the helm of 1-800-FLOWERS.COM for decades, will remain actively involved in the company as Executive Chairman. In a press release, McCann expressed his enthusiasm for Villagomez's appointment, emphasizing the new CEO’s impressive business acumen and commitment to partnership. “This is a unique and impactful moment for our company, and I’m proud to enter this next chapter of our journey,” McCann stated.
2. Adolfo Villagomez: A Proven Track Record
Adolfo Villagomez arrives at 1-800-FLOWERS.COM with over 20 years of leadership experience, particularly in driving digital transformations within consumer-facing businesses. Prior to his appointment, he served as the CEO of Progress Residential, where he led the largest private owner and operator of single-family rentals across more than 40 U.S. markets.
His previous roles include President of The Home Depot’s online businesses and Chief Marketing Officer for U.S. Retail, where he was instrumental in overseeing all digital activities, including the company's eCommerce platform that generated over $20 billion in sales in 2021. Villagomez began his career as a partner at McKinsey & Company, leading its North America Marketing and Sales Practice. He holds an MBA from the Yale School of Management and a Bachelor’s Degree in Chemical Engineering from the Universidad Nacional Autónoma de México.
3. A Vision for the Future
In his initial comments as CEO, Villagomez expressed his honor in leading such an iconic brand. “With 1-800-FLOWERS.COM’s unique legacy and unrivaled assets, we are one of few companies that have the privilege to be part of the most important moments in our consumer’s lives,” he remarked. He is eager to collaborate with McCann and the leadership team to drive dramatic growth in the years ahead.
4. Executive Search Process
The executive search for Villagomez was conducted in partnership with Kevin O’Neill of Acertitude, a global executive search firm and leadership consultancy, highlighting the company’s commitment to a thorough and strategic leadership transition process.
5. About 1-800-FLOWERS.COM, Inc.
1-800-FLOWERS.COM, Inc. is a leading provider of thoughtful expressions designed to inspire customers to give, connect, and build meaningful relationships. The company operates a diverse e-commerce platform featuring several well-known brands, including 1-800-Flowers.com®, Harry & David®, and Cheryl’s Cookies®, among others.
The company’s Celebrations Passport® loyalty program enhances customer relationships by offering benefits such as free standard shipping on eligible products. Additionally, 1-800-FLOWERS.COM operates BloomNet®, a service provider for the floral industry, and Alice’s Table®, a lifestyle business that offers digital floral and culinary experiences.
Recently, the company received recognition as one of America’s Most Trustworthy Companies by Newsweek for 2024 and was named one of America’s Most Admired Workplaces for 2025.
As 1-800-FLOWERS.COM enters this transformative era with Villagomez at the helm, stakeholders will be keenly watching how his leadership influences the company's growth trajectory and innovation strategies in the e-commerce space.
