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Akamai Technologies Welcomes Queue-it as New Partner in Qualified Compute Program

Last updated: April 02, 2025
Taurigo

1. Introduction

On April 2, 2025, Akamai Technologies Inc. (NASDAQ: AKAM) made a significant announcement regarding its partnership with Queue-it, the leader in virtual waiting room services. This new collaboration marks Queue-it's entry into Akamai's Qualified Compute Partner Program as an Independent Software Vendor (ISV). This partnership aims to enhance the ability of organizations to manage peak traffic and deliver seamless online experiences, particularly during high-demand scenarios.

2. Queue-it: A Leader in Virtual Waiting Room Services

Queue-it specializes in providing virtual waiting room technology that empowers organizations to effectively control peak traffic. This innovation ensures that businesses can sustain reliable, fair, and transparent online interactions regardless of demand. The integration of Queue-it's technology with Akamai's EdgeWorkers platform signifies a leap forward in collaboration, targeting the needs of enterprise organizations that require robust solutions to manage traffic surges.

3. Enhanced Traffic Management Through Integration

As part of the Akamai Qualified Compute Partner Program, Queue-it’s virtual waiting room technology will seamlessly integrate with Akamai's EdgeWorkers platform. This partnership will help businesses manage peak traffic while safeguarding critical infrastructure around the clock. The technology allows organizations to control visitor flow to web applications, thus protecting against bottlenecks and ensuring uptime without incurring the costs of overprovisioning or complex re-architecting.

Features of Queue-it's Technology

  1. Automatic Visitor Queuing: During traffic surges, visitors are automatically directed to an online queue.
  1. Transparent Wait Information: Users are informed about wait times, thus enhancing transparency and user experience.
  1. Fair Access Logic: The platform employs either first-in-first-out or randomized access logic, ensuring fairness among users.
  1. Robust Bot Mitigation: The technology includes measures to protect against bot traffic that could disrupt services.

This comprehensive approach translates into fewer disruptions on critical business days, optimized infrastructure costs, and protection of sales revenue and brand reputation.

4. Benefits for Organizations

This collaboration is expected to provide organizations with a safety net for unexpected traffic spikes, crucial when launching new products, conducting flash sales, or managing registrations. Queue-it has already proven essential for over 1,000 organizations across various industries, including ticketing, government, online retail, telecommunications, financial services, and education.

Insights from Leadership

Jesper Essendrop, CEO of Queue-it, remarked, "Akamai has been a key strategic partner for Queue-it since we first teamed up to improve digital vaccine registrations through Vaccine Edge in 2021." He emphasized that this partnership would expand their end-to-end support for Akamai customers, enabling them to run Queue-it fully on Akamai Cloud for enhanced security, availability, and resilience.

Dan Lawrence, Senior Vice President of Cloud Computing at Akamai, echoed these sentiments: "Enterprises and governments are now able to build online trust, prevent website overload on their business-critical days, and scale it across Akamai Cloud, the world's most distributed platform for cloud computing, security, and content delivery."

5. The Akamai Qualified Compute Partner Program

The Akamai Qualified Compute Partner Program is designed to provide easily accessible, solution-based services that are interoperable with Akamai's cloud computing services. Partners undergo a rigorous qualification process to ensure their solutions can be readily deployed and scaled across the globally distributed Akamai Cloud. This ecosystem of complementary capabilities can deliver performance and cost benefits while operating on a unified global platform.

6. Conclusion

The integration of Queue-it into the Akamai Qualified Compute Partner Program is set to enhance the online experience for businesses and their customers significantly. As organizations increasingly face the challenges of managing high traffic volumes, this partnership offers a timely solution that prioritizes reliability, transparency, and user satisfaction. With Akamai's robust cloud computing infrastructure and Queue-it's innovative technology, companies can navigate peak demand scenarios with confidence, protecting their operations and reputation in the digital landscape.

For more information about the Akamai Qualified Compute Partner Program and its offerings, Akamai invites interested parties to visit their Technology Partner Program page.

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